All booking fees are non-refundable and your date will not be secured without one. All booking fees will be deducted from the final invoice and not an upfront payment for trials.
Trials are not compulsory however it is highly advised but at your discretion and Florence will not be held responsible if your chosen look is not achieved and no refund will be offered. Trials will be held at Florence’s home studio during the week. (Allow 2 hours for hair or makeup trial and 3 hours for both). Saturday trials can be arranged but at the cost of an extra £20. A trial is solely for the purpose to choose your hair and makeup and not a test of Florence’s skill.
Final payments for wedding bookings are due to be paid 4 weeks before the wedding date. Payment methods are bank transfers ONLY.
Florence will ask to take photos on the wedding day which she will use on her social media and marketing, you have the right to refuse this.
Payment for treatments and non-bridal makeups will be required a week before the date if paying by bank transfer, cash may be payed on the day or card if at The Pamper Rooms (see tab). For big bookings Florence requires 20% of the final invoice as the non-refundable booking fee which will be payed to secure your appointment. For hair colours, lash extensions and any lash or brow tinting a patch test will be required 48 hours before treatment to check for any allergies.
Travel costs will be discussed at booking.
Any cancellations will incur the following costs:
8 weeks – 25% of the remaining final balance
6 weeks – 50% of the remaining final balance
4 weeks or less – 100% of the remaining final balance